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On your first visit to CJIMA, please bring your current insurance card, referrals, list of your medications, and your patient records. Please arrive 15 minutes prior to your appointment time for processing paperwork or print and complete the forms ahead of time.
It is the patient’s responsibility to notify our office of any demographic or insurance carrier updates. If you have any changes, please complete the Demographic Information Update and bring it to your next visit.
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Prescription refills will be provided only to patients who have had an office visit in the previous six months. Your request will be reviewed and refilled in 48-72 hours. We follow strict protocols for controlled medications, so patients must be seen by a physician every 90 days when taking one.
CJIMA accept cash, check, American Express, Discover, MasterCard, and Visa. A $25 returned check fee applies. Missed appointments not canceled at least 24 hours in advance will be charged with a $50 fee. Accounts over 120 days past due may be sent to collections and subject to an additional $50 collection fee. Please contact CJIMA's billing office for payment plan options.
CJIMA requires 3-5 business days to process referrals or authorizations. Please call us on our referral line at 732-828-0002, Option 2, and provide: Patient's Name, Date of Birth, Call Back Number, Specialist's Name, Appointment Date, and Reason for Visit.
Medical records requests require written authorization from the patient or parent/guardian. A third-party vendor handles all CJIMA's medical record requests and can be reached at: Med Request Solutions, P.O. Box 23, South River, NJ 08882. Tel: 800-483-6040.